Help Center

Yes. All KIONCO orders ship free, worldwide no minimum order required.

Orders are delivered within 4–8 business days. You'll receive a tracking link by email as soon as your order ships.

Yes. A tracking link is sent to your email once your order has been dispatched. You can also track your order anytime via our Track Your Order page.

Yes. We ship worldwide with free shipping on every order, regardless of destination.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, Amazon Pay, and Discover.

Yes. All transactions are processed through encrypted, secure payment providers. KIONCO never stores or has access to your full card details.

Your card is charged at the time your order is placed.

You have 30 days from the date of delivery to request a return. Items must be unused and in their original packaging.

Contact us at contact@kionco.com within 30 days of receiving your order. Our team will guide you through the return process within 24 hours.

Once we receive your return, your refund is processed within 10 business days back to your original payment method.

Contact us immediately at contact@kionco.com with a photo of the damage. We'll arrange a replacement or full refund at no cost to you.

KIONCO is a hair care device brand built around one idea: you shouldn't need a drawer full of tools to get great hair. We design all-in-one styling devices that combine drying, smoothing, and curling in a single device for real results at home, every morning.

Each product page includes detailed specifications and usage guidance to help you pick the right device. If you're unsure, contact our support team at contact@kionco.com we'll point you in the right direction.

Yes. Our devices are designed with adjustable heat and speed settings to support a range of hair types, from fine and straight to thick and curly. Each product page specifies compatible hair types and recommended settings.