Shipping policy

KIONCO offers free shipping on all orders. Shipping costs are included in the product price. No additional shipping fees are charged at checkout.

Order Processing Time

Orders are typically processed within 1 to 2 business days, excluding weekends and public holidays. Once an order has been processed, a confirmation email is sent. Tracking information is provided by email once it becomes available.

Estimated Delivery Times

• United States, Canada, United Kingdom:
  
  -Transit time: 3–6 business days
  -Total estimated delivery time: 4–8 business days

Delivery times are estimates and may vary due to carrier delays, local regulations, or high shipping volumes.

Shipping Destinations

We currently ship to the United States, Canada, and the United Kingdom. Available shipping destinations are displayed at checkout.

Order Tracking

Once your order has shipped, a tracking number will be sent by email, allowing you to monitor your shipment.

Lost or Delayed Packages

If your order is delayed or has not arrived within the estimated delivery timeframe, please contact us at contact@kionco.com. Our support team will assist you and follow up with the carrier on your behalf.

Contact Information

contact@kionco.com
+15125729635

Business Address:

2021 Guadalupe Street
Suite 260
Austin, TX 78705
United States

KIONCO is a brand operated by Ourliac Mael LLC